Contact

Got a question or need help with your order?  We got you covered.  Just shoot us an email at orders@jskinbeardco.com or slide into our DMs on Instagram @jskinbeardco

Whether it's about your order, shipping, or anything else, we're here to help.  We typically respond as quickly as possible, usually within 1–2 business days.

Thank you for your patience and support!

Shipping Policy

All orders are processed and shipped within 3-5 business days. At this time, we offer shipping within the United States only. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Returns & Exchanges

We take great care in ensuring the quality of our products.  Due to their specialized nature, we only accept returns or exchanges in the rare event that an item arrives damaged.

If your order is affected by shipping damage, please contact us within 7 days of delivery.  Be sure to include your order number and clear photos of the damaged item and/or packaging.  Once approved, we will provide a prepaid return label and arrange for a replacement or full refund—whichever you prefer.

All returns and exchanges meeting are handled at no additional cost to you.

Please send an email to orders@jskinbeardco.com along with your order number and attached photos to initiate a return/exchange.